One of Dispatch’s many facets is the ability to manage your airport and cruise/ferry transfers. With it, you and your drivers can track the status of any flights associated with your bookings. This allows your operators to reassign a driver if a customer’s flight has been delayed or cancelled, ensuring drivers aren’t sat around waiting unnecessarily. When making flight transfer bookings you can also lookup the full flight details from a flight number, ensuring the correct flight details are captured for every booking.
Our booking software’s Frequent Locations feature is ideal for your driver’s regular trips to airports and ports. With each pickup and drop off point for journey transfers saved into the system, any of your drivers can find their way to the destination using the built in navigation aids. The Dispatch system has the capacity to allow operators and their customers to designate a meeting point too. This can be set at the journey transfer location to best suit the customer and the driver for pickups. The customer can then track your driver once they are on their way. This can give them peace of mind that there will be someone waiting for them at the end of their transfer.
Automated notifications for bookings, reminders and driver details make it even easier for your driver and customer to rendezvous. The notification sent to the customer will contain details of your driver (including a photograph) and their vehicle. This will allow them to find their transfer connection without the hassle of searching the arrivals area for them. The Dispatch software can even generate a name board for your driver to use, so their customer can find them at a glance.
We know that airport, cruise and ferry transfers are an integral part of many chauffeur service businesses. This is why we have designed our software to help you optimise your services for that aspect of your company. With more and more airports adding pick up and drop off fees, Dispatch now offers the opportunity for these associated fees to be automatically added to any bookings.
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