The Dispatch management and booking system is an easy to use and affordable dispatch software for scheduling, dispatching and billing private hire fleets.
As a result, Dispatch is suitable for small and large operations, and is scalable and designed to grow with your business.
Our software is the complete vehicle dispatch and booking management system for the Private Hire industry, furthermore and importantly – it is designed with the Private Hire industry.
In short, the Private Hire Booking Software from Dispatch puts you in the Driver’s Seat.
Hold details of all account customers, bookers and regular passengers including booking preferences
Hold details of all drivers and vehicles including photos and documentation (licenses, MOT etc)
Automated reminders prompt when driver or vehicle documents are about to expire
Store frequently used addresses such as Airports, Hotels, Stations, Ports, Restaurants and Businesses
Detailed recording of all booking requirements
Web portal enables your customers to manage their own bookings
Customisable booking form that can easily be added to your website to enable your customers to make bookings through your website
View bookings in a variety of ways – list, daily, weekly or monthly calendar
Automated link to mapping services (including Google maps & what3words) to calculate driving distances and travel times as well as providing accurate navigation for drivers
Automatically price bookings using a variety of customisable tariffs – Journey, Point-to-Point, Mileage and Hourly rate
Ability to set up and add standard charges (e.g. Congestion zone or Low emission zone charges) as well as discounts
Send professional, branded confirmations to passengers, bookers and drivers by Email or SMS
Ability to automatically send booking confirmations, reminders and driver/vehicle details a set time prior to bookings. Ability to send a request for passenger feedback a set time after each (or selected) booking
Allocate jobs to drivers individually or en masse as far in advance as you want
Dispatch work quickly and easily to drivers via a smartphone app, email or SMS
You and your customer / passenger can track drivers whilst on bookings
Ability to send automated notifications (by email or SMS) to update clients, passengers, companies or affiliates at every step of the journey (e.g. Driver en route, Driver at pickup, passenger on board)
Ability to set up partners / affiliates and receive or allocate work to them then raise invoices or payments for shared work
Fully customisable invoices enable you to retain your corporate imaging and branding
Invoice all bookings at the click on a button, ability to specify customer specific formats
Raise driver pay details at the click on a booking, ability to include regular payments/deductions and expenses
Ability to export invoices, credit notes and driver pay to common accounting systems e.g. Sage, Quickbooks and Xero
Take card payments for bookings and invoices with the ability to include Pay now links on bookings / invoices
Postcode address lookups
Comprehensive management reporting
Next Generation Dispatch solutions.
Accessible ANYTIME, ANYWHERE.