Chauffeur Booking Software

Next generation Chauffeur Booking Software

If you are looking for market leading Chauffeur Booking Software, then your in the right place.

Your Chauffeur Service customers are used to the best, and repeat business is a key ingredient for the successful Chauffeur Service company.

With Dispatch booking software, every last detail of every booking is recorded and can be recalled at the touch of a button.

From preferred cars and drivers to regular destinations and routes, from instant quotations to prompt billing, Dispatch keeps you in full control, and helps you deliver the premium service on which you have built your reputation.

In short, Dispatch is the complete vehicle dispatch and booking management system for the chauffeur service industry, furthermore and importantly – it is designed alongside the chauffeur service industry.

Key Features for Chauffeur Businesses:

Automated notifications - keep you and your customer / passenger informed of the progress of each journey

Automatically send confirmation, booking reminders & details of assigned driver/vehicle prior to each booking

Automatically send requests for passenger feedback a set time after a booking (for all or specified bookings)

Ability to add booking preferences (e.g. the type of vehicle, driver, newspaper and beverage) for regular passengers

Core Features of DISPATCH software:

Account Customers

Hold details of all account customers, bookers and regular passengers including booking preferences

Drivers & Vehicles

Hold details of all drivers and vehicles including photos and documentation (licenses, MOT etc)

Essential Reminders

Automated reminders prompt when driver or vehicle documents are about to expire

Frequent Locations

Store frequently used addresses such as Airports, Hotels, Stations, Ports, Restaurants and Businesses

Booking Requirements

Detailed recording of all booking requirements

Web Portal

Web portal enables your customers to manage their own bookings

Customer Booking Form

Customisable booking form that can easily be added to your website to enable your customers to make bookings through your website

Multiple Views

View bookings in a variety of ways – list, daily, weekly or monthly calendar


Automated link to mapping services (including Google maps & what3words) to calculate driving distances and travel times as well as providing accurate navigation for drivers

Multiple Tariffs

Automatically price bookings using a variety of customisable tariffs – Journey, Point-to-Point, Mileage and Hourly rate

Charges & Discounts

Ability to set up and add standard charges (e.g. Congestion zone or Low emission zone charges) as well as discounts

Branded Messages

Send professional, branded confirmations to passengers, bookers and drivers by Email or SMS

Automated Notifications

Ability to automatically send booking confirmations, reminders and driver/vehicle details a set time prior to bookings. Ability to send a request for passenger feedback a set time after each (or selected) booking

Driver Allocation

Allocate jobs to drivers individually or en masse as far in advance as you want

Dispatching to Drivers

Dispatch work quickly and easily to drivers via a smartphone app, email or SMS

Driver Tracking

You and your customer / passenger can track drivers whilst on bookings

Automated Status Updates

Ability to send automated notifications (by email or SMS) to update clients, passengers, companies or affiliates at every step of the journey (e.g. Driver en route, Driver at pickup, passenger on board)

Tier 2 Management

Ability to set up partners / affiliates and receive or allocate work to them then raise invoices or payments for shared work

Invoice Templates

Fully customisable invoices enable you to retain your corporate imaging and branding

Easy Invoicing

Invoice all bookings at the click on a button, ability to specify customer specific formats

Pay Drivers

Raise driver pay details at the click on a booking, ability to include regular payments/deductions and expenses

Accounting Integration

Ability to export invoices, credit notes and driver pay to common accounting systems e.g. Sage, Quickbooks and Xero

Accounting Integration

Take card payments for bookings and invoices with the ability to include Pay now links on bookings / invoices

Address Finder

Postcode address lookups


Comprehensive management reporting

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