Giving your customers the ability to make and amend their own bookings shortens the booking process. It removes the need for a customer to call you and gives your staff more time to focus on other areas of the business. This is what Dispatch’s Customer Booking Form feature offers. Adding it to your business’ website lets your clients’ book online. Once they have made the booking, they will be able to use the Dispatch Web Portal to make any adjustments to their booking at their convenience. This enables you to free up time spent on the administration of bookings and provide a service that is more flexible for the customer.
Dispatch streamlines your internal booking processes for your business. After a customer has made a booking, the software lets you hold the details of account customers and regular passengers. This includes any booking requirements they may have as well as their personal preferences. That information can help you to consistently provide the service they both want and need. When the software is integrated with your business, you will be able to view the bookings in the time frame of your choosing. This includes the formats of daily, weekly or monthly calendar time frames. You can then assess your workload and evaluate your capacity for taking on new bookings.
Once a job is completed, you can format an invoice for that booking in the software or all of them at once. The Dispatch booking software comes with the capability of invoicing all your bookings in one click. You can customise each invoice for specific customers, ensuring your billing needs for specialised jobs are met.
The time you regain from having an optimised booking system in place can be valuable to any private hire / chauffeur business. Dispatch aims to help your company grow and giving you more time to invest in your business through the features of our software is part of that.
Talk to us and start your free trial of Dispatch Booking Software